2025 AEP Prep from SunFire

Welcome to SunFire’s email series designed to help you prepare for AEP. All of the content in this email will help you be ready for the most successful AEP yet!

🆕Upcoming Product Enhancements 🆕

Phoenix Rising – Customer Intake Form!

As part of SunFire’s rebuild of the Direct to Consumer (DTC) experience, Phoenix, they are rolling out a new feature that will allow agents to collect key client information:
• Permission to contact
• Collect Provider and Prescription information
• Complete a Scope of Appointment form
• Access the responses in the SunFire platform to begin an enrollment

Below is a glimpse of the SunFire updates that have been already made or are coming soon.

Drug & Doctor Pre-Fill

Save time and improve enrollment quality with Drug & Doctor prefill built into SunFire’s Customer Lookup feature. With suggested medications and providers based on historical information, you can spend less time collecting data and more time adding value. Drug Prefill launching 8/1. Doctor Prefill following shortly!

Direct-to-Consumer Refresh

SunFire has completely rebuilt their direct-to-consumer (DTC) platform, Phoenix, to create a cleaner, more intuitive quote and enroll experience. Build customer trust with a customized, agent-forward interface that streamlines field underwriting, quoting, and enrollment for your customers.

Medicaid Lookup

SunFire’s Medicaid Lookup tool helps you quote and enroll much more quickly and confidently by validating the beneficiary’s Medicaid level directly in SunFire. We’re continuing to improve this tool with Change Health going live by AEP, with expanded states!

Spanish Materials

Provide a great, compliant customer experience to new populations with consumer-facing materials in Spanish. Coming soon in Blaze and Blaze Connect.

Core Flow Enhancements

SunFire is making their underwriting and quoting engine work smarter for you with significant enhancements to their core flow:

• Updated annual cost calculation

• SNP recommendations

• SEP recommendations in Customer Lookup

• New Flex Benefit filter

• Provider updates

Med Supp Carrier Expansion

SunFire’s Med Supp platform is leading the industry with end-to-end quoting, field underwriting, and enrollments. They are adding new carriers regularly, with enrollments from HCSC, Humana, and Aflac coming soon!

DVH Carrier Expansion

Access a variety of Dental, Vision, and Hearing (DVH) products with SunFire’s integrated DVH quoting and enrollment. Enrollments with Aflac products will be rolled out soon!

No-Sale Benefit Activation

Generate revenue and create an excellent customer experience even when it’s not the right time for the customer to enroll. Benefits from SelectRx and Perry Health are coming soon!